We updated information on pricing, product availability and offers. Sometimes due to unforeseen circumstances it's impossible to do so. From time to time, there may be information that contains inaccuracies or omissions due to typographical errors that may relate to product descriptions, pricing and availability. We reserve the right to correct any errors, inaccuracies, omissions and to change or update information at any time without prior notice (including after you have submitted your order).


Product Representation

Product photos on the website are representative only and product appearance and/or packaging may vary.



If one or more items of your order are temporarily out of stock we will notify you of any delays through the telephone, SMS and/or e-mail. Anticipated delivery dates are dependent upon our suppliers and other factors beyond our control, and are subject to change. 


Registration / Membership

Membership registration enables us to retain your billing and delivery information for fast and efficient checkout every time you shop. We also inform members of special promotions and new arrivals by email. You may register by completing the simple form on our SIGN-In page or upon checkout where you will be asked to enter a user name and password before filling in all your other billing and delivery details. If you register, we will automatically include you on our email and SMS list.

Being a member of Organic Basic entitles you many benefits, such as members' point, pre-launch sales, etc.

If you choose not to be subscribed, you will still be able to purchase the products but you may not be able to enjoy the benefits.



Organic Basic’s will not be liable for any loss or damage to personal property as a result of a product purchased at Organic Basic.


Returns & Exchanges

Our return policy does not apply product(s) that have been used or damaged. All returns must be accompanied by the original or copy of the original sales receipt and all merchandise tags/packaging must be attached. We reserve the right to refuse a return on any product that does not meet these requirements. 

Sale items - All discounted sale items are FINAL sale and are not returnable or exchangeable.